The Leaders in Service and Innovation

Mission Statement

We cater to our unique customer and client demands by providing services and products that set high standards for quality, reliability, durability and value for money. We strive to be the best in every aspect of our business, by encouraging a culture of trust, responsibility, high expectations and open communication with our customers, clients and suppliers.

We understand the value and importance of the process of continual improvement. By frequently setting and reviewing goals and objectives throughout our business operations, we achieve outcomes that regularly exceed our customer’s requirements and expectations.

It is our policy to maintain an effective and efficient quality management system, that clearly conforms to industry-accepted practices and regulations, and which meets or exceeds the compliance requirements.

We believe that quality stems from our management and staff’s commitment to excellence and service.

As a company, we are committed to the process of continual improvement and the provision of quality, safe and environmentally responsible services and products. We will continue to measure our performance and improve our quality so that our customers can maintain the highest level of confidence in our work.

MISSION

We endeavour to provide the most reliable and efficient service, without compromising on quality or safety. We are committed to supporting organisations that are striving to make a difference.

VISION

Our goal is to be known as the market leaders in service and to be recognised for our commitment and innovation throughout the pumping industry.

TEAM

As a team we always strive to achieve our best. We treat each other with respect and honesty to create a harmonious and safe working environment.

CUSTOMERS

Our customers are our most valuable asset and customer requirements come first. We will deliver a quality service that is second to none reliably, efficiently and safely every single time. This is reflected in our flexibility, both as individuals and as a business.

VALUES

Quality. Integrity. Respect. Team Safety.

 

Our Experience The operations team alone has over 60 years’ experience in most areas of the pumping industry. Which include trade waste services, fresh water pressure systems, recycled water systems, aeration systems, sewer and drainage systems.

Other services That we can offer include Electrical, high pressure drain cleaning CCTV pipe inspections and locating services.
Service Technicians

At Fusion Pumps we ensure that we have the finest Technicians for the job, we have a range of Plumbers, mechanical fitters and electricians all staff are required to undergo medicals prior to commencing employment. These medicals include mandatory drug and alcohol testing. We ensure that they all have the necessary qualifications to be able to service and complete a wide range of jobs.

Kind Regards

 

Shane Franklin
Managing Director